Privacy Policy

1. Information We Collect

When you visit our website, shop online, or visit our retail outlets (Bihi Towers and Skymall), we may collect the following information:

• Personal Identification Details: Name, phone number, and email address.
• Transaction & Delivery Details: Billing address, shipping destination, and product preferences.
• Payment Information: Transaction identifiers processed securely through our verified payment partners.

2. How We Use Your Information

We use the data we collect to provide you with a seamless shopping experience and high-quality customer service:

• Processing and fulfilling your orders for smartphones, tablets, and accessories.
• Communicating order status, delivery updates, and warranty details.
• Responding to inquiries made through our email or store phone numbers.

3. Data Security & Protection

Firi Communications implements appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

4. Third-Party Sharing

We do not sell or rent your personal information to third parties. We only share necessary details with trusted partners (such as delivery couriers and payment gateways) strictly to complete your purchases and deliveries.

5. Updates to This Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.